We’re thrilled to have you onboard! Growave is your all-in-one marketing solution, designed to help you engage customers and boost sales with loyalty programs, referrals, wishlists, reviews, and Instagram UGC — all in one place.
After installing Growave, a brief onboarding process will guide you through activating the app’s essential features. This includes selecting the admin panel language, choosing your store’s theme where Growave will operate, and enabling key settings like App embeds and Customer accounts — both of which are required for the core apps, such as Rewards, Reviews, and Wishlist.
If you skipped the onboarding after installing Growave, the default settings will be applied. Whether you skipped or completed the onboarding process after installing Growave, the post-onboarding checklist will appear on the Home page of your Growave admin panel. This article provides details on post-onboarding.
Follow the steps below to complete the setup and get started with Growave:
Enable essential settings
App embeds
App embeds allow widgets for Reviews, Rewards, and Wishlists to appear on your store. In Shopify admin, go to Online Store → Themes → Customize:
In the left-side menu of the editor page, click App embeds and enable Growave:
Customer accounts
To use key Growave features like Rewards, Reviews, and Wishlists, customer accounts must be enabled. To do this, navigate to Shopify admin → Settings.
Click Customer accounts, switch on the Show login links toggle, and choose between Customer accounts (recommended) or Legacy accounts:
Customer accounts — passwordless login using a verification code sent by Shopify.
Legacy accounts — traditional login and registration.
📖 Learn more about the difference between Customer accounts and Legacy accounts
Add widgets to your store
Once the essentials are set up, add widgets to your store.
Go to Onsite widgets. Here you can find the full list of widgets available for Rewards, Reviews, and Wishlist programs, as well as Extensions for Shopify checkout and account pages:
Configure and launch apps
Loyalty & Rewards
The Loyalty & Rewards program boosts customer engagement by offering points for actions like purchases, reviews, and account creation. With this feature, you can turn customers into loyal brand advocates.
Points program: Your points program drives customer loyalty. By configuring Ways to earn and Ways to redeem, you set how customers earn points and what they can redeem them for. If you skip the onboarding, we add the following by default:
Ways to earn | Ways to redeem |
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If these settings suit your needs, activate the program by clicking the banner.
Reviews
Customer reviews build trust and showcase product credibility. If you have already integrated the Reviews widget from the Onsite widgets section, you can configure how automatic review requests are sent.
In the Growave admin panel, go to Reviews → Notifications. Here you can switch the notifications on/off, edit timing when they are set, customize the notification's content, and track notifications' performance.
📖 Learn more about automatic review requests
📖 Read the Getting started guide for the Reviews app
You can also import your existing reviews using a CSV file. In the Growave admin panel, go to the Import/Export section → Reviews.
For detailed instructions, refer to our guide on importing reviews.
To encourage feedback from your customers, reward them with points for leaving reviews: go to the Ways to earn section of the Points program:
Click the "Add ways to earn" button, and select Leave review earning rule:
Here is a detailed guide on how to reward customers for reviews.
Wishlist
The Wishlist app allows shoppers to save their favorite products for later purchases. It reduces cart abandonment by sending reminder emails, helping turn interest into sales.
Go to Wishlist → Notifications, customize how reminders are sent, activate the notifications, and track their performance over the last 30 days:
Saved wishlist notification series — sends a series of three emails to users who have saved items in their wishlist.
Wishlist items on sale — notifies users when an item they saved is on sale.
Wishlist item back in stock — alerts users when an item they saved is back in stock.
⚠️ Important
These emails will only be sent to customers who have opted into receiving marketing emails from your store.
📖 Check out the Getting started with Wishlist guide for more details
Migrate your existing data
If you’re switching to Growave from another platform, you can easily migrate your data.
Check out how to export data from different apps and how to import data into Growave, or contact us at [email protected] for assistance.
Send emails from your domain
As mentioned above, Growave sends various email notifications to customers based on their interactions. Stay on brand by sending these emails from your domain.
In the Growave admin, go to Settings → General, find the Custom email domain section, and click the "Setup" button.
In the pop-up window, enter your email to send notifications from and click "Save".
You will receive a confirmation email from Amazon. Confirm your email to proceed.
Growave will generate the necessary records for your domain and display them in a new pop-up window.
Add the records to your hosting provider’s DNS settings.
📖 Learn more about setting up a custom domain for sending email with Growave
Connect apps you love
Growave integrates with popular Shopify apps, including page builders, subscription apps, and marketing tools like email and SMS. Discover all of the available integrations:
Want a personalized walkthrough?
Schedule a demo, and we’ll show you how to make the most of Growave for your store:
If you have any questions or need assistance, reach out to us at [email protected] or use the chat icon in the bottom-right corner of the screen. We’re always here to help! 🤗