After installing Growave, you will find the Setup guide in the form of a post-onboarding checklist located on the Home page of your admin panel, right below the Performance summary section.
This setup guide walks you through the essential configurations for the Rewards, Reviews, and Wishlist apps, as well as steps for activating programs for your existing customers. Each item is supplemented with links to relevant Help Center articles.
📘 Note
This block is dismissible if you prefer to set up the apps independently. Once all steps are completed, the setup guide block will automatically disappear.
For instructions on prerequisite settings like activating App embed and Customer accounts, refer to our Getting started with Growave guide.
How the checklist works
The checklist is divided into four main sections. The first section is expanded by default.
As you manually check off all steps in a section, the next section will automatically expand.
Almost all steps must be checked off manually by the admin.
The only exception is the "Send review request emails for past orders" step, which is completed automatically only after you click the button to send the requests.
Rewards setup
To get your loyalty program up and running, follow these steps:
Configure Rewards program settings: Set order eligibility, reward amounts, product participation, access rules, and VIP enrollment. This ensures your program works correctly. Click Configure settings to begin.
📖 Learn more about Rewards Program settings
Set up additional rewardable activities and redemption options: Enable actions for customers to earn rewards and configure ways to redeem points for a full loyalty experience. Click Set up activities.
📖 Learn more about Rewardable actions and Points redemption
Customize loyalty emails and branding: Personalize reward email notifications and branding elements to match your store’s style before launch. Click Personalize emails.
📖 Learn more about Personalizing email notifications and Notifications branding
Add and style loyalty widgets: Install the Loyalty page and pop-ups, then customize their design and placement. Click Add widgets.
📖 Learn more about Loyalty widget branding
Reviews setup
To start collecting and displaying customer feedback:
Configure review settings: Set how Growave handles reviews, including order statuses, auto-publishing rules, and display options. Click Configure settings.
📖 Learn more about Review settings
Customize review request emails: Control when and how review request emails are sent, and personalize their content. Click Customize emails.
📖 Learn more about Review email personalization and Email branding
Add Reviews display widgets: Install and set up review widgets on your site to showcase collected reviews. Click Add widgets.
📖 Learn more about Review widgets and Widget branding
Wishlist setup
To allow customers to save their favorite products:
Add Wishlist widgets: Set up Wishlist widgets on your store to boost engagement. Click Add widgets.
📖 Learn more about Wishlist widgets and Widget branding
Customize Wishlist emails: Manage automated Wishlist emails and tailor their content to encourage purchases. Click Customize emails.
📖 Learn more about Customizing Wishlist emails and Email branding
Activate programs for existing customers
Ensure your current customers are integrated into your new programs:
Reward customers for past activities: Apply rewards for past actions like completed orders and sign-ups so loyalty points are accurate. Click Reward customers.
📖 Learn more about rewarding for past activities
Import points, VIP Tiers & birthdates: Import your existing customers’ points, VIP tiers, and birthdates to keep loyalty data consistent. Click Import data.
📖 Learn more about Rewards data importing
Send review request emails for past orders: Send review requests for orders made in the last 30 days to quickly collect feedback. Click Send emails.
📖 Learn more about review requests for past orders
Import reviews: Transfer your existing review data from another app to start showcasing social proof immediately. Click Import reviews.
📖 Learn more about Reviews importing
Import Wishlist data: Transfer customers’ Wishlist data from another app to preserve their saved products. Click Import wishlists.
📖 Learn more about Wishlists importing
Need help? Email us at [email protected] or contact the support team via the chat icon in the bottom-right corner of your Growave admin panel. We're here to help! 🤗