How customers can view their points balance
A customer’s points balance reflects the number of points they’ve accumulated in your store, which can later be redeemed for rewards.
Your customers can easily check their points balance via three touchpoints:
Rewards widget
The Rewards pop-up widget displays point balance in the header section for logged-in customers:
Dedicated Rewards page
Customers can also view their points balance on the Rewards page (view demo). This dedicated page provides more detailed information about available rewards, redemption options, rewards activity and history:
Feature availability
Customizible Rewards page is available starting from the Growth plan with Shopify online Store 2.0.
📖 Learn more about the Rewards page customization
Loyalty info extension
Another touchpoint where customer can track their point balance in the Loyalty info extension.
Feature availability
Loyalty info extension is available starting from Growave's Growth plan on any Shopify subscription plan.
📖 Learn how to add Loyalty info extension to your store
If you have any further questions, feel free to contact us at support@growave.io or via the chat icon in the bottom-right corner.