Review features update: what's new in Growave
We are pleased to introduce the latest updates to our review app. These enhancements streamline the process of leaving feedback and improve how reviews are displayed on product pages and throughout the shop. Moreover, it's now easier than ever to reward your loyal customers for sharing their valuable opinions.
NOTE: These updates to the Reviews feature and storefront enhancements apply to Growave version V2, which is installed by default for users who joined our app after January 22, 2024.
If you'd like to move from V1 to V2, you can contact our support team.
Learn more about new features available in Growave version 2.
How the Review widget appears on a product page
On the product page, customers can view reviews left by other customers for the particular product. Each review displays:
- Verification status (if the review is from a verified buyer).
- Product parameters, title, star rating, likes, and accompanying photos (if any).
Clicking on a review photo opens a window where customers can zoom in on the photos and read the review in more detail.
To leave a review, customers can click the "Write a review" button. This opens a pop-up window where they need to fill in the required fields. Adding photos is optional.
Customers can also ask questions by clicking the "Ask a question" button, which opens a pop-up window for submitting questions along with contact details.
NOTE: If the customer is not registered or doesn't have an account, they will need to enter their name and email. If they are logged in, they won't need to re-enter this information.
How to sort reviews
Customers can sort reviews according to their preferences using a drop-down menu:
How reviews appear on the Reviews page
You can view Product reviews and Shop reviews separately on the Reviews page. There are two layouts available for displaying reviews:
- Grid Layout:
- List Layout:
How to display reviews in different ways
Displaying your reviews is easier than ever with multiple widgets that can be customized in the Growave admin panel. Go to Reviews app → Settings → Display Reviews.
Available Review widgets:
- Product reviews widget
- Average rating widget
- Reviews slider widget
- Product reviews mini-slider
- Reviews launcher with a floating widget (customized in Branding → Reviews)
Some widgets may already be added to your theme. To add others, click the "Add to theme" button, which redirects you to the Customize page of your Shopify admin panel.
Choose a location for the Review widget on the product page and save your changes.
How to add a product to Wishlist
Upon reviewing all the feedback for a product within the Review modal, customers can conveniently add the product to their Wishlist. This feature ensures that customers do not miss out on their desired items.
If you have any questions or need assistance, please feel free to contact us at support@growave.io or use the chat icon in the bottom-right corner. We are always here to help!