FAQ on the Reviews app
IN THIS ARTICLE:
- How to change the location of the Reviews tab or how to disable it?
- Is the email column mandatory when importing reviews from other apps?
- Which product in the order the review request is being sent?
- Is it possible to leave Reviews for each purchased product in the order?
- If the order status has been changed to refunded/partially refunded will the review request still be sent out?
- Can all visitors leave a review? If that's the case: Is it possible to configure the reviews to only accept "verified purchases" or have a way to identify the reviews as "verified purchases"?
- How to bypass account login for customers wanting to leave a review through Growave?
- Integration with Schema Plus
- How to exclude a product from the Review request email?
- Is there any integration with Google Shopping?
- How to adjust the design of the Review widgets?
How to change the location of the Reviews tab or how to disable it?
Is the email column mandatory when importing reviews from other apps?
Which product in the order the reviews request is being sent?
Is it possible to leave Reviews for each purchased product in one order?
NOTE: The Share review page is not available on the V2 version of Growave. You will be redirected here: https://yourshopdomain.com/apps/ssw/collect-review?x-gw-current-app=default. Review request emails will also be directed here. The V2 version is for all clients who downloaded our application after January 22, 2024. If you wish to install the old version, Growave V1, please contact us at support@growave.io, and we will be happy to assist you.
If the order status has been changed to refunded/partially refunded will the review request still be sent out?
Can all visitors leave a review? If that's the case: Is it possible to configure the reviews to only accept "verified purchases" or have a way to identify the reviews as "verified purchases"?
How to bypass account login for customers wanting to leave a review through Growave?
Integration with Schema Plus.
How to exclude a product from the Review request email?
Kindly note that you should enter the tags with no spacing as every symbol has a meaning. You may check the following guide to explore more details about the tags.
Is there any integration with Google Shopping?
How to adjust the design of the Review widgets?
If you're using an Online Store 2.0 theme, you can customize the Reviews widget in the Shopify admin panel by going to Online Store -> Themes -> Customize. Open any product page where you can customize various aspects such as color, width, length, and other parameters of the Reviews.
Don't forget to Save changes! Hope this was helpful! 🥰
Our team would greatly appreciate it if you could share any questions with us at support@growave.io regarding the Reviews app. We will add the answers to these questions to this guide and other ones as well, so it's most convenient for our dear customers.