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How to manually collect reviews in Growave 2.0

Simon Akhrameev avatar
Written by Simon Akhrameev
Updated this week

Manually collecting reviews allows you to gather customer feedback outside the regular automated review request flow, for example, after offline purchases, influencer programs, or personal follow-up.

While you can manually share links, Growave also offers automated review request emails for purchased products, which we highly recommend enabling.

⚠️ Important
Manual review collection links always follow the Reviews → Settings → Review request rules:

  • If Allow reviews only from verified buyers is enabled, only verified buyers can submit reviews through manual links.

  • In Growave 2.0, you can also control:

    • Allow a review with each purchase — verified buyers can leave a new review for each repurchase of the same product.

    • Limit reviews per product — sets a maximum number of reviews per product per customer.


Manual review collection in Growave 2.0

In Growave 2.0, you can collect both site reviews and product reviews using the following link formats:

Site reviews

Use this link format to collect general reviews about your store:

https://your-shop.com/apps/ssw/collect-review?x-gw-current-app=default

Replace: your-shop.com with your actual Shopify store domain.

Product reviews

Use this link format to collect reviews for a specific product:

https://your-shop.com/apps/ssw/collect-review?x-gw-current-app=default&product_id=12345678910

Replace:

  • your-shop.com with your actual store domain

  • 12345678910 with the real product ID

Finding product ID

  • Go to Shopify Admin → Products → open product.

  • The Product ID appears in the URL after /products/

How to find product ID in Shopify

Customer data handling

  • Logged-in customers: Name and email are automatically pre-filled in the review form.

  • Guests: Must enter name and email during the final step of the review form.


Example use case: collecting reviews with Shopify POS receipts

If you are using Shopify POS, you can add a QR code to printed receipts that links customers directly to the Growave review form for their purchased product.

This makes it easy to collect more product reviews from in-store shoppers and complements automated review requests for online orders.


How to set it up in Shopify POS:

  1. Go to Shopify Admin → Point of Sale → Settings → Receipts.

  2. By default, the Visual editor will open.

  3. Click the three dots next to Printed receipt (top-left corner) → select Edit code.

  4. Confirm Edit code in the popup modal.

  5. Place the div element with the QR code where you want it to appear on the receipt (for example, before the receipt footer section {% render 'footer' %}).

  6. Save your changes.

Once you switch to Edit code, the next time you visit POS → Settings → Receipts → Customize your receipt, it will open the code editor automatically instead of the Visual editor.


QR code for first product in order:

<div class="qr-box"> Thanks for your purchase! Scan the QR code to leave a review.<br/> {% assign qr_link = "https://your-shop.com/apps/ssw/collect-review?x-gw-current-app=default&product_id=" | append: order.line_items.first.id %} <p>{{ qr_link | qrcode }}</p> </div>

This generates a QR code linking to the Growave review form for the first product in the order.


QR code for most expensive product in order:

<div class="qr-box"> Thanks for your purchase! Scan the QR code to leave a review for your item.<br/> {% assign most_expensive = order.line_items | sort: "price" | last %} {% assign qr_link = "https://your-shop-domain/apps/ssw/collect-review?x-gw-current-app=default&product_id=" | append: most_expensive.id %} <p>{{ qr_link | qrcode }}</p> </div>

This generates a QR code linking to the review form for the most expensive product in the order.

⚠️ Important

Receipt templates may vary depending on your Shopify POS setup. We recommend testing this with your developer or POS specialist to ensure the correct product ID is used on receipts.


If you have any questions or encounter any issues, feel free to contact us at [email protected] or use the chat icon in the bottom-right corner. We’re here to help! 🤗

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