How to import customer data to Growave
Transferring your Loyalty & Rewards, Reviews, or Wishlist data into Growave is a seamless process. Whether you're moving from another Shopify app or consolidating your data, follow the steps below to import your customer information into Growave.
IN THIS ARTICLE:
Import loyalty points data
You can import customer points by uploading a CSV file in the Import → Rewards section of Growave’s admin panel.
If you need assistance, send a CSV file to our support team at support@growave.io with the following fields:
| Column header | Required | Description | Example |
|---|---|---|---|
Yes |
The shopper’s email address for assigning rewards. | example@mail.com | |
| customer_id | No |
Unique Shopify ID for identifying the shopper. | 42851 |
| points | Yes |
Number of points the shopper will be awarded or set. | 100 |
📑 View the detailed guide for importing customer points
Import VIP tiers data
You can import VIP tier data by uploading a CSV file in the Import → Rewards section of Growave’s admin panel.
If you need assistance, send a CSV file to our support team at support@growave.io with the following fields:
Column header |
Required |
Description | Example |
|---|---|---|---|
Yes |
The shopper’s email address for assigning VIP Tiers. | example@mail.com | |
| customer_id | No |
Unique Shopify ID for identifying the shopper. | 42851 |
| vip_tier | Yes |
Name of the VIP tier (case-sensitive). | Gold |
📑 View the detailed guide for importing VIP tiers
Import customer reviews
To import customer reviews, upload a CSV file in the Import → Reviews section of Growave’s admin panel.
If you need assistance, send a CSV file to our support team at support@growave.io with the following fields:
Column header |
Required |
Description | Example |
|---|---|---|---|
customer_email |
Yes |
Customer's email address | example@mail.com |
customer_name |
No |
Name of the reviewer (default: Anonymous) | John Smith |
product_id |
Yes |
Unique identifier of the product | 8541442736377 |
product_handle |
Yes |
Product handle (URL identifier) | yellow-t-shirt |
body |
Yes |
Content (text) of the review | Excellent product! |
rating |
Yes |
Numerical rating from 1 to 5 (an error will occur if the value is out of this range) | 5 |
created_at |
No |
Date of review in YYYY-MM-DD HH:MM:SS format (default: current date and time) | 2025-01-29 |
verified_purchase |
No |
Indicates if the review is from a verified buyer (1 = yes, 0 = no) | 1 |
published |
No |
Indicates if the review is published (1 = published, 0 = unpublished, if no value is added, the review will be unpublished by default) | 1 |
title |
No |
Title of the review | Very satisfied! |
reply |
No |
Text content of the reply | Thank you for your review! |
replied_at |
No |
Date of reply in YYYY-MM-DD HH:MM:SS format (default: current date and time) | 2025-01-29 |
images |
No |
Links to review images (max 5 images, separated by commas, up to 10 MB in total, links must return a 200 (OK) response.) | https://imageurl.com |
* Validation passes successfully if either product_id or product_handle is added and correct. If neither product_id nor product_handle is indicated, the review will be added as the shop review and won't be associated with any products.
📑 View the detailed guide for importing customer reviews
Import wishlist data
You can import wishlist data by uploading a CSV file in the Import → Wishlist section of Growave’s admin panel.
If you need assistance, send a CSV file to our support team at support@growave.io with the following fields:
Column header |
Required |
Description | Example |
Yes |
Customer’s email address. | example@mail.com | |
customer_ID |
No |
Unique Shopify ID for identifying the shopper. | 42851 |
product |
Yes |
Product ID or handle. | 7587669999790 |
variant |
No |
Product variant (numbers from the product URL). | 7587669311662 |
date |
No |
Date product was added to the wishlist (format: YYYY-MM-DD). Defaults to the current date. | 2024-01-01 |
list_name |
No |
Name of the wishlist. If present, the imported product will automatically be added to a wishlist with this name. | Favorites |
📑 View the detailed guide for importing wishlist data
If you face any issues with importing data, contact our support team at support@growave.io or via the chat icon in the bottom-right corner. We'll be happy to assist you! 🤗