How to import customer data to Growave
Transferring your Loyalty & Rewards, Reviews, or Wishlist data into Growave is a seamless process. Whether you're moving from another Shopify app or consolidating your data, follow the steps below to import your customer information into Growave.
Import loyalty points data
You can import customer points by uploading a CSV file in the Import → Rewards section of Growave’s admin panel.
If you need assistance, send a CSV file to our support team at support@growave.io with the following fields:
| Column header | Required | Description | Example |
|---|---|---|---|
Yes |
The shopper’s email address for assigning rewards. | example@mail.com | |
| customer_id | No |
Unique numerical Shopify ID for identifying the shopper. | 42851 |
| points | Yes |
Number of points the shopper will be awarded or set. | 100 |
📑 View the detailed guide for importing customer points
Import VIP tiers data
You can import VIP tier data by uploading a CSV file in the Import → Rewards section of Growave’s admin panel.
If you need assistance, send a CSV file to our support team at support@growave.io with the following fields:
Column header |
Required |
Description | Example |
|---|---|---|---|
Yes |
The shopper’s email address for assigning VIP Tiers. | example@mail.com | |
| customer_id | No |
Unique numerical Shopify ID for identifying the shopper. | 42851 |
| vip_tier | Yes |
Name of the VIP tier (case-sensitive). | Gold |
📑 View the detailed guide for importing VIP tiers
Import customer reviews
To import customer reviews, upload a CSV file in the Import → Reviews section of Growave’s admin panel.
If you need assistance, send a CSV file to our support team at support@growave.io with the following fields:
Column header |
Required |
Description | Example |
|---|---|---|---|
customer_email |
Yes |
Customer's email address | example@mail.com |
customer_name |
No |
Name of the reviewer (default: Anonymous) | John Smith |
product_id |
Yes |
Unique identifier of the product | 8541442736377 |
product_handle |
Yes |
Product handle (URL identifier) | yellow-t-shirt |
body |
Yes |
Content (text) of the review | Excellent product! |
rating |
Yes |
Numerical rating from 1 to 5 (an error will occur if the value is out of this range) | 5 |
created_at |
No |
Date of review in YYYY-MM-DD HH:MM:SS format (default: current date and time) | 2025-01-29 |
verified_purchase |
No |
Indicates if the review is from a verified buyer (1 = yes, 0 = no) | 1 |
published |
No |
Indicates if the review is published (1 = published, 0 = unpublished, if no value is added, the review will be unpublished by default) | 1 |
title |
No |
Title of the review | Very satisfied! |
reply |
No |
Text content of the reply | Thank you for your review! |
replied_at |
No |
Date of reply in YYYY-MM-DD HH:MM:SS format (default: current date and time) | 2025-01-29 |
images |
No |
Links to review images (max 5 images, separated by commas, up to 10 MB in total, links must return a 200 (OK) response.) | https://imageurl.com |
Important
* Validation passes successfully if either product_id or product_handle is added and correct. If neither product_id nor product_handle is indicated, the review will be added as the shop review and won't be associated with any product.
📑 View the detailed guide for importing customer reviews
Import wishlist data
You can import wishlist data by uploading a CSV file in the Import → Wishlist section of Growave’s admin panel.
If you need assistance, send a CSV file to our support team at support@growave.io with the following fields:
Column header |
Required |
Description | Example |
Yes |
Customer’s email address. | example@mail.com | |
customer_ID |
No |
Unique numerical Shopify ID for identifying the shopper. | 42851 |
product |
Yes |
Product ID or handle. | 7587669999790 |
variant |
No |
Product variant (numbers from the product URL). | 7587669311662 |
date |
No |
Date product was added to the wishlist (format: YYYY-MM-DD). Defaults to the current date. | 2024-01-01 |
list_name |
No |
Name of the wishlist. If present, the imported product will automatically be added to a wishlist with this name. | Favorites |
📑 View the detailed guide for importing wishlist data
If you face any issues with importing data, contact our support team at support@growave.io or via the chat icon in the bottom-right corner. We'll be happy to assist you! 🤗