Exporting your data from Growave is an important step in managing and optimizing your e-commerce operations. In this guide, we’ll walk you through how to export data for Reviews, Loyalty & Rewards, and Wishlist, ensuring you can access and analyze key information for your business decisions.
Export Reviews and Q&A
If you need to export your reviews and Q&A data, Growave makes it simple. Follow these steps:
Go to the Import/Export → Reviews tab in the admin panel.
Select the type of data you want to export (Reviews or Questions & Answers).
Select the email address where you want to receive the exported file.
Click Export.
A CSV file containing your review or Q&A data will be sent to the provided email address.
📖 Learn more about exporting Reviews data from Growave
Export Loyalty & Rewards data
Growave allows for exporting your Rewards data, including from the Points, Referrals, and VIP tiers programs. Follow these steps to start exporting:
Navigate to Analytics → Rewards in the admin panel.
Click the "Create report" button.
In the pop-up window, choose the period and data you want to include in the report (related to Points, Referral, or VIP Tiers program). You can select a quick range (30, 60, or 90 days), or a custom range (for example, from the date you first installed Growave to the current date).
Select the email address where you want to receive the report.
Click Send.
You can send this report from the Points, Referral program, and VIP Tiers tabs on this page. You’ll receive a CSV file with the selected data in your email.
📖 Learn more about exporting Loyalty and Rewards data
Export Wishlist data
If you would like to export your existing wishlist data, Growave allows you to easily do it from the Export section in the admin panel. Select the email where the exported data in a format of CSV file will be sent.
To export your Wishlist data, follow these steps:
Go to the Import/Export → Wishlist section in the admin panel.
Enter the email address where you want to receive the exported file.
Click Export.
📖 Learn more about exporting Wishlist data from Growave
Add or update email address for system notifications
To add or update the email address where the CSV file is sent, go to the Growave admin panel → Settings → General → System notifications.
FAQ
Can I export customer registration dates from Growave?
Can I export customer registration dates from Growave?
No, Growave does not include customer registration timestamps in any exportable files (e.g., Rewards, Reviews, or Wishlist reports).
Shopify’s own customer export also does not include a registration or “created at” date. If you need this information, you can:
View it manually in the Shopify admin → Customers → [Customer Profile].
Export customer data via the Shopify Admin API, which includes a
created_atfield.
If you have any questions or need assistance, please contact us at [email protected] or reach out via the chat icon in the bottom-right corner of your admin panel. We're here to help! 🤗