How to limit reviews per product for verified buyers
Feature availability
This feature is available for Growave 2.0 users (those who joined us after January 22, 2024).
For Growave 1.0 users, reviews can be limited to verified buyers, allowing them to leave a new review with each purchase of the product.
The Limit reviews per product setting allows you to control how many reviews a verified buyer can leave for the same product.
To configure this setting:
- Go to Reviews → Settings → General → Collect reviews.
- Enable Allow reviews only from verified buyers.
- Choose one of the following options:
- Allow a review with each purchase: Verified buyers can leave a review every time they purchase the product.
- Limit reviews per product: Set the maximum number of reviews a verified buyer can leave for the same product.
Example
- Feature set to Allow a review with each purchase: verified buyers can submit a new review every time they buy the product.
- Limit set to 1: A buyer can leave one review total for the product, even if they purchase it multiple times.
- Limit set to 3: A buyer can leave up to three reviews for the same product if they buy it three or more times.
Important
This setting also affects Review request emails. Once a buyer reaches the review limit for a product, they will no longer receive review requests for that product. Learn more about Growave's Review request notifications
If you have any questions or need assistance, please don’t hesitate to contact our support team at support@growave.io or via the chat icon in the right-bottom corner.