How to get valuable data from the Rewards Analytics

If you would like to have a glimpse at how your Rewards programs are performing this guide might help you explore Reward Analytics and get useful insight into the main results of your campaigns.

Firstly, on the home page of admin panel, there is a summary of analytics for the last 30 days (excluding the Instagram app). Also, you can see the Rewards analytics

Additionally, you may find the Analytics section of the Rewards app right when entering the app:


In the next step, you may see such tabs as Points, Referral program, and VIP tiers. Let's view each section in detail!


Points

In the Points section, you may have a grasp of the Points program's overall performance in such rates as Generated revenue, Points earned, and Points spent, and see the graph visually representing the results, and compare points earned and spent.

You may also sort the time frame from 30 days, 60 days, 90 days:

You may check the members' activity in the program and sort by Earned, Redeemed, Expired, Refunded, and Manually added points:


Referral program

The Referral program section lets you review the Generated revenue and points earned gathered by the program:

You may also sort out the time frame 30 days, 60 days, 90 days:


Overview dashboard

In this section, you can see the members who participate in the Referral Program information about their orders.


VIP Tiers

VIP tiers section of Analytics can reflect the total number of members in the program and generated value.

It's possible to sort members by Mail, Name, and Tier title:

You may also export existing Rewards data from the Analytics section, please find more details in this guide.

If you have any questions or need help, please feel free to reach out to us