🚀 Feature availability
B2B Points program and related analytics are available for Shopify Plus merchants using the Growave Plus or Unlimited plan.
Overview
The B2B Points analytics page helps you monitor company-level loyalty activity, including points earned, discounts redeemed, and orders placed through the B2B Points program.
You can access B2B Points analytics from Growave admin → Analytics → Rewards → B2B Points.
What you’ll see
The Activity log displays actions of company members participating in the B2B Points program, as well as any manual points adjustments made by the shop admin.
Column | Description |
Customer | The customer associated with the action. Clicking the customer’s name opens their profile page in Growave admin. |
Action | The event type — for example, discount redeemed, placed order, or manual points adjustment. |
Reward | The generated discount code with a clickable link. Clicking a code opens the discount details modal, showing status, reward code, usage limit, reward source, and the order it was spent on. |
Points | The number of points earned, redeemed, or manually adjusted. |
Date | When the action occurred. |
Filtering and search
The B2B Points analytics page supports filtering and search, helping you find specific activity faster. You can use:
Search bar — find activity by customer name, email, or phone number.
Filters — click Add filter and narrow results by:
Discount code
Action type: Earned, Redeemed, or Manual
These options make it easier to locate transactions, confirm point adjustments, or review discount usage for specific customers or companies.
If you have any questions or need assistance, reach out to us at [email protected] or use the chat icon in the bottom-right corner of your Growave admin panel. We’re always here to help! 🤗