Overview
Review source indicators (icons) appear in the review card next to reviewer's name on your storefront. They show how each review was collected or verified, helping shoppers understand the origin and authenticity of customer feedback. These indicators increase transparency and build trust in the reviews displayed on your store.
Available indicators
Indicator | Tooltip text (on hover) | When it appears |
Verified customer purchase | Review posted by a verified customer who purchased this item. | Automatically assigned to the review if the reviewer purchased the product. |
Verified by store owner | Review marked as verified by the store owner. | Added when the merchant manually marks a review as verified in the import file. |
Imported review | Review imported from an external source. | Displayed for reviews imported from other platforms or shops. |
Indicator display
Reviews without verification or import data appear without any indicators.
Indicators are added automatically based on how the review was collected or marked.
Icons appear next to the reviewer’s name in the Product reviews widget on product pages, Reviews floating widget, and the Reviews page.
A review can display multiple icons at once if several conditions apply, for example, Verified + Imported.
When a shopper hovers over an icon, a tooltip displays the corresponding note.
If you have any questions or need help, please get in touch with our support team at [email protected] or via the chat in the bottom-right corner of Growave admin panel. We're here to help! 🤗