Overview
With Shopney, you can quickly create a high-quality mobile app, delivering an optimized shopping experience beyond what’s possible on a mobile website. By integrating Growave with Shopney, you can make your loyalty program instantly accessible to your customers, display authentic reviews, and build a comprehensive mobile retention strategy.
Key benefits / use cases
Add the Rewards widget for seamless loyalty program access.
Include Growave-specific pages in your mobile app menu.
Reward customers with points for downloading your mobile shop app and enabling push notifications.
Offer multiplied reward points exclusively for orders placed through the Shopney sales channel.
Display Growave reviews directly in your mobile app.
Integration prerequisites
Growave requirements: The Shopney integration requires Growave API credentials. API credentials are normally available starting from the Growave Plus plan.
Shopney requirements: Your store must be on an eligible Shopney plan that supports these integrations (e.g., the Gold plan for Reviews and Platinum plan for Rewards). Please check Shopney's pricing page for current availability.
⚠️ Important: We can grant API access to merchants on the Entry plan specifically for the Shopney integration. If your store is on the Entry plan, please contact our support team and request human assistance so we can help you set up the integration.
How to integrate Growave and Shopney
Because Shopney handles Rewards and Reviews as two separate modules, you will need to configure them individually in your Shopney dashboard.
Part 1: Integrate the Rewards program
In your Growave admin panel, navigate to Settings → API.
Copy your API Key and API Secret.
Open the Shopney app from your Shopify admin and navigate to the Integrations tab.
Click on the Growave Loyalty (Reward Program) tile.
In the opened panel, scroll to Step 4, and paste your Growave API Key and API Secret.
(Optional) If you have configured Custom actions for app installs or push notifications, paste your Action IDs into the corresponding fields in Step 5. (See the Best practices section below for details).
Switch on the Enable toggle and click Save changes.
To make the Growave Rewards accessible to your customers, you must add the Loyalty elements to your Shopney app design:
Go to the Design section in your Shopney dashboard and click the Menu tab.
Drag and drop the Loyalty element into your app’s main menu. Configure it from the right panel and click Save & Update.
Optionally, scroll to the Pages section and add active Growave pages to your mobile app menu.
Next, click the Showcase tab under the Design section.
Drag and drop the Loyalty element into your app’s showcase. Configure it and click Save & Update.
Part 2: Integrate product Reviews
In your Growave admin panel, navigate to Integrations.
Locate the Shopney integration and click Enable.
Next, open the Shopney app from your Shopify admin and navigate to the Integrations tab.
Click on the Growave (Review & Rating) tile.
In the opened panel, scroll to the bottom and activate the Image review feature toggle. Note: You must enable this setting if you collect photo reviews in Growave, otherwise they will not function properly in your mobile application.
Switch on the Enable toggle and click Save changes.
Once enabled, Growave product reviews will appear instantly on product cards with star ratings within your mobile app. Customers can tap on the stars to see the details and post reviews directly in the app. Reviews will automatically sync with your web version.
Best practices: Build a mobile app strategy
Using Growave and Shopney together allows you to build a complete mobile marketing funnel.
Reward app installs and push notifications with Custom actions
You can use the Custom action feature to reward users for installing your mobile app and allowing push notifications. This is highly valuable because it promotes your mobile app channel and encourages users to opt-in to free push notifications, bringing them back to your store more frequently and driving more sales.
🚀 Feature availability
Custom actions are available starting from the Plus plan
Here is how to set this up:
Navigate to your Growave admin panel and go to Rewards → Points → Ways to earn.
Click Add ways to earn and select Custom action.
Choose your preferred reward type (e.g., points, discount, free shipping, free product, or gift card) and configure the earning value.
Save your changes.
On the right-hand side of the setup screen, locate the How it will work section and copy the API reference ID (Action ID).
Repeat these steps so you have two distinct Custom actions (one for app installs, one for push notifications).
Go to your Shopney dashboard's Integrations tab and open the Growave Loyalty App configuration.
Enable relevant toggle buttons under Step 5, and paste your Action IDs into the respective "App install reward" and "Push notification reward" fields and save your changes.
📘 Note: If a user allows push notifications before logging in, the reward will be saved and triggered automatically once they log in. Be sure to announce these new rewards to your users across your website, social media, and newsletters!
Use Boost campaigns to reward orders placed through Shopney
Growave's Boost campaigns feature allows setting up a time-limited promotion that offers multiplied points (e.g., 2x or 3x points) exclusively for orders placed through the Shopney sales channel.
This strategy encourages your audience to transition to your mobile app, where conversion rates are typically much higher, and allows you to send them push notifications for free.
FAQ
Why can't I see any product reviews in my Shopney app?
Why can't I see any product reviews in my Shopney app?
Ensure you have correctly enabled integration between Growave and Shopney following the steps above.
Why are some reviews missing?
Why are some reviews missing?
Double-check if the reviews are published in Growave. Unpublished reviews will not appear in your mobile app.
Why are shop reviews missing?
Why are shop reviews missing?
The Shopney integration only displays product reviews in the mobile app, not shop reviews.
Why are Growave Loyalty features not visible in my Shopney app?
Why are Growave Loyalty features not visible in my Shopney app?
If the loyalty features aren't showing in your Shopney app after setup, they might be disabled in your Growave settings. Ensure your Rewards programs (Points, VIP Tiers, and Referrals) are turned on in the Growave admin panel.
Why are the Growave Loyalty design elements showing blank pages?
Why are the Growave Loyalty design elements showing blank pages?
If the showcase or menu elements are blank, the API Key or API Secret likely wasn't entered correctly during setup. To fix this, copy both values directly from your Growave admin panel (Settings → API) and paste them accurately into the Growave Loyalty App tile within your Shopney dashboard's Integrations tab.
For further assistance, feel free to contact us at [email protected] or reach out through the chat icon in the bottom-right corner of your Growave admin panel. We’re here to help you! 🤗