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Integrating Growave with Postscript

Simon Akhrameev avatar
Written by Simon Akhrameev
Updated over 2 weeks ago

Postscript empowers Shopify merchants to send personalized SMS campaigns that drive engagement and sales. By integrating with Growave, you can enhance your messaging strategy by triggering personalized SMS notifications based on wishlist activity and review reminders. This creates a cohesive experience that strengthens customer connections.


Supported SMS automation triggers

The integration with Postscript enables SMS automations for the following Growave events:

Wishlist triggers:

  • Favored items are back in stock

  • Reminder about favored items

Review trigger:

  • Review reminder after purchase

Each automation triggered by a Growave event can include dynamic tags to personalize messages with links to the customer's wishlist or review page.


How to activate the integration with Postscript

1. In the Postscript admin panel, click your account name and go to the API section.

2. In the API keys menu, generate a new key pair by clicking the Create Security Key Pair button:

Growave - Integrations - Postscript - API

3. In the pop-up modal, click Yes to create a key pair. Then click Show under the Private Key label and copy the value:

Growave - Integrations - Postscript - API

4. In the Growave admin panel, go to Settings β†’ Integrations β†’ find and click the Postscript app card:

Growave - Integrations - Postscript - Activate

5. Paste your private API key into the relevant field, click Enable and save changes:

Growave - Integrations - Postscript - paste API key

Once connected, Growave triggers will be available in Postscript.


Set up automations in Postscript

  1. In the Postscript admin, go to Messaging β†’ Automations.

  2. Click Create Automation and select Create Legacy Automation.

  3. Choose Custom Automation, then select the Growave's automation trigger (e.g. Ssw Wishlist Back In Stock ).

  4. Click Save & Continue to Messages.

5. Edit the SMS message content using the relevant message tag:

βœ… Example

{shop_name}: Hi {first_name}! Products you like are back in stock. Check them out here: {wishlist_page_url}

6. Save the automation when ready.


Growave automation triggers and tags

Automation trigger

Purpose

Message tag

What the link does

Ssw Review Request

Encourage recent customers to leave a review.

{order_review_url}

Opens a page where the subscriber can review a recent order.

Ssw Wishlist Back In Stock

Notify subscribers that a wishlist item is back in stock.

{wishlist_page_url}

Directs the subscriber to their wishlist to view the restocked item.

Ssw Wishlist On Save

Remind subscribers of items they've saved to their wishlist.

{wishlist_page_url}

Takes the subscriber to their wishlist to revisit their saved items.


If you have any questions or need assistance with Postscript integration, please contact our support team at [email protected] or via the chat icon in the bottom-right corner. We are here to help! πŸ€—

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