🚀 Feature availability
Discount combinations are available for Growave 2.0 users (those who joined us after January 22, 2024).
With discount combinations, you can allow customers to use multiple discounts and rewards together at checkout. This includes Order, Product, and Shipping discounts. The feature leverages Shopify’s native discount engine, ensuring smooth validation and error handling.
Supported discount types
When setting up amount or percentage discounts, free shipping, or free product rewards in the Points, VIP Tiers, and Referral programs, you can allow combining them with other types of discounts at checkout:
Order discounts
Product discounts
Shipping discounts (not available in combination with Free shipping rewards)
How discount combinations work
When this feature is activated, customers can combine their Growave rewards with other discounts created either in Growave or in Shopify, as long as the combination is allowed by both discounts.
Growave sends information about discount combinations to Shopify to validate them at checkout. If one of the discounts does not allow combinations in its settings, customers will see an error at checkout: "DISCOUNT_CODE couldn't be used with your existing discount".
Supported and unsupported combinations
Combination scenario | Supported? | Description |
Product discount(s) + Order discount | Yes | Product discounts apply first, then order discounts apply to the subtotal. |
Product discount (different products) + Product discount | Yes | Discounts apply to separate items in the same cart. |
Order discount + Order discount | Yes | Multiple order discounts can apply to the same order. |
Product discount(s) + Free shipping | Yes | Product and shipping discounts can apply together. |
Order discount + Shipping discount | Yes | Order and shipping discounts can apply together. |
Product discount (same product) + Product discount | No | Only the best discount applies to the same line item. |
Shipping discount + Shipping discount | No | Multiple shipping discounts can’t apply to the same order. |
⚠️ Important
For a combination to work, both discounts must allow combinations with that discount type in their settings.
📖 Learn more about how different discounts combine in the Shopify help center.
Automatic discounts
Shopify also supports automatic discounts (for site-wide sales, collection promotions, or bulk purchase deals).
These are still Order, Product, or Shipping discounts, but applied automatically at checkout instead of via a code. They follow the same combination rules as other discounts:
They can combine with Growave discounts if both are configured to allow it.
They are subject to the same supported/unsupported scenarios listed above.
They cannot bypass Shopify’s restrictions (e.g., two shipping discounts will never apply together).
If you have any questions, please contact us at [email protected] or use the chat icon in the bottom-right corner of the Growave admin panel. We're here to help! 🤗