Within the Growave admin panel, you can personalize notifications for the Reviews, Rewards, and Wishlist apps.
Each app has its own notification settings, allowing you to customize email content by adding banners, setting email subjects and titles, defining body text, and configuring button text.
Additionally, you can integrate liquid variables into your emails to create a more personalized experience.
Liquid variables you can use to customize your emails are provided in the tables below:
‼️ Warning
Variables are specific to each email template. Using a variable outside its designated notification template will not work, except for General variables, which can be used in any template. Ensure that each variable is placed in the correct template for proper personalization.
General variables
Variable | Example | Notification template |
| Hi | General |
| Hi | General |
These variables can be used separately or together in any order, depending on language conventions. | First name first: Hello, Last name first: Bonjour, First name only: Hey, | General |
| Your store name | General |
Rewards variables
Variable | Example | Notification template |
| Your balance is | Changed balance, Points earned, Points expiration |
| Note assigned by the admin when changing the balance | Balance changed |
| You've got | Points earned, Points expiration, Referral completed, Tier unlocked, Changed balance |
| You get | Earned points, Birthday reward |
| Congratulations on earning a reward for completing the | Points earned |
| You have received | Redeem reward, Friend received referral, Referral completed, Reward expiration |
| Your discount code: | Redeem reward, Birthday reward, Friend received referral, Customer spend points, Reward expiration, Tier unlocked |
| Your points will expire on | Points expiration, Reward expiration |
| Your points will expire in | Points expiration, Reward expiration |
| You got | Birthday reward |
| You've accomplished the goal and got | Reached tier |
| Expiration date for the redeemed reward: | Redeem reward, Birthday reward, Friend received referral |
| Your next reward: | Points earned, Points expiration, Referral completed, Tier unlocked, Changed balance |
| Your next reward: | Points earned, Points expiration, Referral completed, Tier unlocked, Changed balance |
| Your referral link: | Rewards-related emails |
|
| Friend received referral |
| Your reward for reaching this tier: | Celebrate birthday, Referral completed, Tier unlocked |
Reviews variables
Variable | Example | Notification template |
| Order number: {{order_number}} → Order number: 12345 | Review request |
| Product title: {{product_title}} → Product title: Blue Dress | Review request |
| Have you recently written a review on {{reviewed_item}}? → Have you recently written a review on Apple iPhone 16? | Unverified review |
| Customer question | Question was answered |
| Customer review content | Unverified review, Replied to your review |
Referral link email sharing message
Variable | Example | Notification template |
| Enjoy your | Referral email body |
| Follow this link | Referral email body |
Using these variables, you can create dynamic and personalized email content that enhances customer engagement.
If you have any questions or need assistance, please reach out to us at [email protected] or use the chat icon in the bottom-right corner. We’re here to help! 🤗