Review features in Growave 2.0
The Reviews app in Growave 2.0 includes tools to streamline feedback collection and enhance the display of reviews on product pages and throughout your store. You can also reward customers for leaving reviews, encouraging engagement and loyalty.
NOTE: The features described here apply to Growave 2.0, which is installed by default for users who joined Growave after January 22, 2024. If you're using Growave 1.0 and would like to upgrade, contact our support team for assistance.
Review widget on product pages
On product pages, the Review widget showcases feedback from customers. Each review includes:
- Verification status (if the review is from a verified buyer).
- Product parameters, title, star rating, likes, and any accompanying photos.
- An option to enlarge photos by clicking on them, along with the full review details.
Writing a review: Customers can click Write a review to open a pop-up form with the required fields. Adding photos is optional.
Asking questions: The Ask a question button allows customers to submit questions in a pop-up form. If the customer is logged in, their details will auto-fill; otherwise, they must provide their name and email address.
Sorting reviews
Customers can sort reviews using a drop-down menu to prioritize what matters most to them.
Reviews layout
On the Reviews page, Product reviews and Shop reviews appear separately. Choose between two display layouts:
- Grid layout:
- List layout:
Displaying reviews with widgets
You can add and customize review widgets in the Growave admin panel:
Navigate to Onsite widgets → Reviews.
📖 Learn more about Onsite widgets in Growave
Choose from the following widgets:
- Product review widget
- Average rating widget
- Review slider
- Review mini-slider
- Reviews launcher with a floating widget (customized in Branding → Reviews)
Some widgets may already be installed. To add more, click the Add widget button, which takes you to the Customize page in your Shopify admin panel. Adjust the placement and save your changes.
Adding products to the Wishlist
After reading feedback for a product in the Review modal, customers can easily add the product to their Wishlist. This helps ensure they don’t miss out on items they like.
If you have any questions or need assistance, please feel free to contact us at support@growave.io or use the chat icon in the bottom-right corner. We are here to help! 🤗