Review features in Growave 2.0

The Reviews app in Growave 2.0 includes tools to streamline feedback collection and enhance the display of reviews on product pages and throughout your store. You can also reward customers for leaving reviews, encouraging engagement and loyalty.

NOTE: The features described here apply to Growave 2.0, which is installed by default for users who joined Growave after January 22, 2024. If you're using Growave 1.0 and would like to upgrade, contact our support team for assistance.

Review widget on product pages

On product pages, the Review widget showcases feedback from customers. Each review includes:

  • Verification status (if the review is from a verified buyer).
  • Product parameters, title, star rating, likes, and any accompanying photos.
  • Answers to attribute questions (if Attributes feature is enabled).

  • An option to enlarge photos by clicking on them, along with the full review details.

Writing a review: Customers can click Write a review to open a pop-up form with the required fields. Adding photos is optional.

Write review in Growave

Asking questions: The Ask a question button allows customers to submit questions in a pop-up form. If the customer is logged in, their details will auto-fill; otherwise, they must provide their name and email address.

Ask question feature in Growave

Sorting reviews

Customers can sort reviews using a drop-down menu to prioritize what matters most to them.

How to sort reviews in Growave

Reviews layout

On the Reviews page, Product reviews and Shop reviews appear separately. Choose between two display layouts:

  • Grid layout
  • List layout

Displaying reviews with widgets

You can add and customize review widgets in the Growave admin panel:

Navigate to Onsite widgets → Reviews.

Growave onsite widgets - Reviews

📖 Learn more about Onsite widgets in Growave

Choose from the following widgets:

  • Product review widget
  • Star rating widget
  • Review slider
  • Review mini-slider
  • Reviews floating widget

Upon clicking the Add widget button, you will be redirected to the Shopify page customizer where you can choose a place for the widgets.

Adding products to the Wishlist

After reading feedback for a product in the Review modal from the Reviews page, customers can add the product to their Wishlist:

If you have any questions or need assistance, please feel free to contact us at support@growave.io or use the chat icon in the bottom-right corner. We are here to help! 🤗

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