How to combine discounts in Growave
Feature availability
Discount combinations are available for Growave 2.0 users (those who joined us after January 22, 2024).
With some promotions, you can allow customers to combine various discounts with rewards.
This feature allows multiple types of discounts to be applied simultaneously at checkout, including Order, Product, and Shipping discounts. This integration with the innate Shopify discount features enhances customer savings and loyalty.
Set up a discount combination
When setting up amount or percentage discounts, free shipping, or free product as a reward in the Points, VIP Tiers, and Referral programs, you can allow combining them with other types of discounts at checkout:
- Order discount
- Product discount
- Shipping discount (not available in combination with Free shipping reward)
When this feature is activated, customers can combine their rewards with other discounts created in Growave or Shopify (if such a combination is allowed). Growave sends information about discount combinations to Shopify to validate them at checkout. If discounts cannot be combined, Shopify will display an error message: "Discount couldn't be used with your existing discount"
Example
If you create a 10% discount code for an Order, you can choose to allow it to be combined with Product discount codes.
Multiple order discounts, product discounts, and shipping discounts can all be applied to the same order. Learn more about how different discounts combine (Shopify help).
If you have any questions, please contact us at support@growave.io or use the chat icon in the bottom-right corner. We're here to help! 🤗