How to combine discounts in Growave
NOTE: Discount combinations are available in Growave 2.0 (applies to customers who joined us after January 22, 2024).
With some promotions, you may want to allow customers to combine different discounts. Within the Growave admin panel, you can enable discount combinations for certain spending rules.
This feature allows multiple types of discounts to be applied simultaneously at checkout, including Order, Product, and Shipping discounts. This integration with the innate Shopify discount features enhances customer savings and loyalty.
Set up a discount combination
You can combine three types of discounts for the spending rules in the Redeem points section of the Rewards app:
- Order Discount
- Product Discount
- Shipping Discount
When this feature is activated, customers can combine their rewards with other discounts created in Growave or Shopify (if such a combination is allowed). Growave sends information about discount combinations to Shopify to validate them at checkout. If discounts cannot be combined, Shopify will display an error message: "Discount couldn't be used with your existing discount"
EXAMPLE: If you create a discount code for 10% off an order, you can choose to allow it to be combined with Product discount codes.
Multiple order discounts, product discounts, and shipping discounts can all be applied to the same order. Learn more about how different discounts combine (Shopify help).
Supported spending rules
Currently, three points-spending rules support discount combinations:
- Amount Discount
- Percentage Off
- Free Shipping
NOTE: Combined discounts cannot be applied to the free product reward.
For more detailed information on combining discounts, refer to Shopify's documentation.
If you have any questions, please contact us at support@growave.io or use the chat icon in the bottom-right corner. We're here to help! 🤗