Introduction to the Points program

With over 18 customizable actions (depending on your subscription plan), Growave's Points program is designed to drive high-value purchasing behaviors and boost customer loyalty. Reward your customers for valuable engagement and increase participation by offering points and other rewards for a wide range of actions, such as leaving reviews, following on social media, placing orders, and more.

What are points?

The Points program allows customers to earn points for completing specific actions on your site and redeem them for various rewards. It consists of three key sections:

Ways to earn

In this section, you can set up actions that allow customers to earn points. Several actions are pre-configured by default, and you can edit or add new earning rules based on your store’s strategy.

📖 Learn more about setting up earning actions.

Ways to redeem

Here, customers can view and redeem their points for available rewards. Store owners can create new rewards directly from this section, tailoring them to your customers' preferences.

📖 Learn how customers can redeem points for rewards.

Boost campaigns

This feature allows you to create time-limited campaigns where customers can earn extra points by placing orders, driving more engagement during promotional periods.

📖 Learn how to set up a boost campaign.

Watch the video to see how the Points program works for your customers and how it can enhance engagement on your site:

If you have any questions or need assistance, please contact us at support@growave.io or via the chat icon in the bottom-right corner.