Learn about the Customers section and what you can do in the user profiles
The Customers section helps you see the activity of the users such as leaving reviews, saving products to Wishlist, making purchases, and receiving points or discounts.
There are other useful things that you can do in the user profiles such as editing the points balance, spending their points, resetting or manually assigning the VIP tiers, and refunding the redeemed discounts.
1. Explore the user Rewards and store activity and other information:
2. Edit the point balance and spent points of the user:
For more details be sure to check this guide.
3. Refund the redeemed discounts:
Click on the discount code and the window will pop up:
4. Track the Order History:
5. Edit the customer's birth date:
6. Track the Marketing status (Email/SMS subscription):
7. Track the member status in the Rewards program:
If you have any additional questions you can always contact us 😊