Liquid Variables for Email Templates
Key |
Value |
Example |
Notification |
| {{customer_name}} | Customer's name | Hi {{customer_name}} - Hi John Snow | General |
Rewards |
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| {{current_balance}} | Show current balance of the customer | Your balance is {{current_balance}} - Your balance is 100 points | balance_changed earned_points points_expiration |
| {{reason_of_change}} | Note assigned by an Admin when assigning a new balance to the customer | balance_changed | |
| {{points_name}} | Name of the points | You got {{points_name}} - You got ExoCoins | earned_points points_expiration referral_completed tier_unlocked changed_balance |
| {{reward}} | Show the type of the received reward | You get {{reward}} - You get reward/points (depends on the type of rewards used in action) | earned_points birthday_reward |
| {{completed_action}} | Name of the completed action | Thank you for {{completed_action}} - Thank you for Place order | earned_points |
| {{available_reward_title}} | Title of the redeemed\received reward | You have received {{available_reward_title}} - You have received 5% off discount | redeem_reward friend_received_referral referral_completed |
| {{reward_code}} | Discount code of the redeemed reward | {{reward_code}} - 7HBAFKA3 | redeem_reward birthday_reward friend_received_referral customer_spend_points |
| {{expiration_date}} | Expiration date of the points | Your points will expire on {{expiration_date}} - Your points will expire on 24 Jun, 2022 | points_expiration |
| {{reward_points}} | Show how many points was rewarded to the customer | You got {{reward_points}} points as a gift for your birthday! - You got 1200 points as a gift for your birthday! | birthday_reward |
| {{tier_name}} | Customer’s active tier name | You've accomplished the goal and get {{tier_name}} - You've accomplish the goal and get Gold | reached_tier |
| {{reward_expiration_date}} | Expiration date of points | Dec 7, 2022 | redeem_reward birthday_reward friend_received_referral |
| {{available_discount_title}} | Reward title available for redemption. If a customer doesn't have enough points for a discount, the system prioritizes the cheapest option. When multiple discounts can be redeemed, the system selects the most valuable one | Your next reward: {{available_discount_title}} - Your next reward: Free Product | earned_points points_expiration referral_completed tier_unlocked changed_balance |
| {{available_discount_price}} | The price of the available discount for redemption, complementing the {{available_discount_title}} variable. | Your next reward: {{available_discount_title}} for {{available_discount_price}} {{points_name}} - Your next reward: Free Product for 100 points | earned_points points_expiration referral_completed tier_unlocked changed_balance |
Reviews |
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| {{order_number}} | Number of the order | {{order_number}} - #12345 | review_request |
| {{product_title}} | Title of the product that customer bought | {{product_title}} - Blue Dress | review_request |
| {{temporary_pass}} | Temporary password generated for the customer | signed_up_by_social_account | |
| {{reviewed_item}} | Title of the product or shop name with a generated link for which a review was left | Have you recently wrote the review on {{reviewed_item}} - Have you recently wrote the review on Apple iPhone 13 | verify_reviewer review_was_changed |
| {{resource_link}} | verify_reviewer | ||
| {{resource_title}} | verify_reviewer | ||
| {{shop_name}} | Name of the shop | question_was_answered review_was_replied review_was_changed shop_verification review_left |
|
| {{customer_question}} | Customer’s question | question_was_answered |
IMPORTANT NOTE: All variables are bound to their own email templates. The variable won't work in case you take it from one template and use it in another. Exception: global variables.
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