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How to translate reviews for better engagement

Learn how to set up machine translation for the Reviews app using Google Translate or DeepL to help customers read reviews in their preferred language.

Written by Simon Akhrameev
Updated over a week ago

Overview

The Reviews app allows you to integrate third-party translation services to make product feedback accessible to a global audience. This feature uses machine translation to provide on-demand translations directly on your storefront.

Key Benefits:

  • Global reach: Makes your social proof understandable to international shoppers.

  • On-demand: Translation is triggered when a customer clicks the See translation button, preventing unnecessary API token consumption.

  • Brand trust: Integration with DeepL and Google Translate ensures high-quality machine translations.

Growave - How to translate reviews with Google or DeepL integration

How to enable review translation

To enable this feature, you must connect your preferred automated translation service in the admin panel.

  1. Navigate to the Growave admin panel.

  2. Go to Reviews β†’ Settings β†’ Translations.

  3. Under the Translate product reviews section, choose either DeepL or Google Translate.

  4. Enter your API Key and click Save.

Growave - Reviews - Translate product reviews

⚠️ Important

Growave does not charge any additional fees to use the review translation feature. However, Google Translate and DeepL may charge for their services depending on your specific plan or if you exceed their free usage limits.

πŸ“˜ Note

Reviews translation is not fully automated. To trigger a translation, customers must click the See translation button on the review card within the Product reviews widget and Reviews floating widget. This ensures you only use API credits when a customer actually needs the translation.


How to get a Google Translate API key

  1. Log in to your Google account and navigate to the Google Cloud Translation API.

  2. Click Try Translation API.

    Growave - Google Translate API
  3. Set up your billing account and payment details.

    Important: Google may offer trial credits, but a valid payment method is required to generate an API key.

  4. Once in the Cloud Translation API dashboard, click Enable.

    Growave - Reviews - Google Translation API
  5. In the APIs & Services menu, select Credentials.

  6. Click Create Credentials β†’ API key.

    Growave - Reviews - Google Translation API key
  7. Copy Copy the created API key.

  8. Return to Growave admin β†’ Reviews β†’ Settings β†’ Translate product reviews.

  9. Enter the copied API key and click Save.


How to get a DeepL API key

  1. Sign up for a DeepL Pro account and provide the necessary information, including payment details. Note: DeepL offers a free API trial with translation limits.

    Growave - Reviews - DeepL Pro
  2. After registering, click Account management to access your settings.

  3. Navigate to the API Keys tab and copy your DeepL API key.

  4. Return to Growave admin β†’ Reviews β†’ Settings β†’ Translations β†’ Translate product reviews.

  5. Enter the copied API key and click Save.


If you have any questions or need assistance, please contact us at [email protected] or use the chat icon in the bottom-right corner of your Growave admin panel. We are here to help! πŸ€—

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