Growave extensions for Shopify account pages

Growave offers specialized extensions designed to enhance the Shopify account page experience for your customers. These extensions integrate seamlessly, providing valuable information and engaging features to encourage loyalty and interaction.

Criteria for using Growave extensions on Shopify account pages

To use Growave's account extensions, ensure the following criteria are met:

1. You must be subscribed to Growave's Growth or higher plan.
2. Customers must be logged into their accounts.
3. The Rewards and Reviews programs must be enabled in the Growave app.
4. Your Shopify store must use new customer accounts:

How to add Growave extensions to Shopify account pages

You can either use the Onsite pages menu in Growave admin (see our guide) or the Shopify page customizer:

1. In Shopify admin, go to Online Store → Themes → choose a theme and click Customize to enter page editor:

2. In the page selector menu, choose "Checkout and customer accounts":

3. Go to the Apps menu in the page customizer.
4. Browse the list of all Growave extensions and widgets available for integration.
5. Click the + icon next to the extension title.
6. A modal window will display only those Shopify pages where this specific extension can be embedded, ensuring accurate placement.
7. Select Loyalty info, Ask review, or Earned points extensions designed for Shopify account pages: Profile, Orders, and Order status:

Loyalty info

This extension provides customers with an overview of their loyalty program progress and can be added to the Profile and Orders pages. The extension includes the following sections: points earned, points expiration details, and a link allowing to redeem rewards, VIP tier status with a progress bar to the next level, and the customer’s referral code (if the Referral program is enabled).

To change the "Redeem reward" link, click the Loyalty info extension and add a new URL in the relevant field. By default, if you do not add a custom URL, this link directs users to the shop's home page and triggers the Rewards popup widget.

Shopify's legacy customer accounts

Unlike other account page extensions, the Loyalty info widget can also be added to account pages if you use legacy customer accounts in Shopify.

To add it, in Shopify admin, go to Theme → Customize. In the page selector, choose Legacy customer accounts → Customer account page. In the account page preview window, log in as a customer, after that, you can add this widget.

Go to the Sections menu in the page customizer. In the Template section, click "Add section" and select the Loyalty info widget from the Apps tab:

By default, the Redeem reward link in this widget redirects to the home page and opens the Rewards popup. To change this link, click the Loyalty info widget, then either enter a custom URL or select an existing shop page from the dropdown menu.

Ask review

This extension helps to encourage customer engagement by asking them to leave a review on their recently placed orders. This widget can be embedded on the Order status page, making it easy for customers to leave feedback.

Earned points

This extension informs customers about the points they've earned for the completed order right on the Order status page. It helps to reinforce the value of the loyalty program and encourages repeat purchases.

If you have any questions or need assistance, please don’t hesitate to reach out to our support team or use the chat in the bottom-right corner. We're here to help! 🤗