How to export Reviews and Q&A from Growave

Product reviews and Q&A sections provide valuable insights into your customers' experiences and concerns. Exporting this data from Growave allows you to analyze feedback more comprehensively, using specialized tools for deeper data analysis, customer sentiment tracking, or improving your product offerings.

Whether you're looking to identify patterns in customer preferences, track trends over time, or gain more detailed insights into how customers interact with your products, this guide will help you export reviews and Q&A data smoothly and efficiently.


Step 1: In the Growave admin panel go to Import/ExportReviews

Step 2: Select the export type: Reviews or Questions & Answers

Step 3: Choose an email address where you want to receive the exported data, and then click Export.

You will receive a CSV file with all existing review or Q&A data via email.

Export reviews and Q&A from Growave

Add or update email address for system notifications

To add or update the email address where the CSV file is sent, go to the Growave admin panel → Settings → General → System Notifications.

Add or update email address for system notifications


Review CSV file fields

Header name Description
customer_name Name of the customer who left the review
customer_email Email address of the customer
product_id Shopify ID of the reviewed product
product_handle Product name in a special format
body Main content of the review
rating Score from 0-5, with 5 being the most positive review
created_at Date and time when the review was created
title Short title summarizing the customer’s experience
reply Optional response from the store owner to the review
images Links to images attached to the review
published Status of the review (published or unpublished)

Q&A CSV file fields

Header name Description
customer_email Email address of the customer who asked the question
questions Content of the question
product_id Shopify ID of the product the question refers to
product_handle Product name in a special format
date Date when the question was created
replier_email Email address of the person who answered the question
reply Response to the question
replied_at Date and time when the question was answered
status Status of the question (published or unpublished)

If you need any further assistance, feel free to contact us at support@growave.io or use the chat in the bottom-right corner. We're here to help! 🤗