How to set up and customize Free shipping
This guide walks you through setting up and customizing "Free shipping" as a discount for actions completed by customers on your store and as a reward redeemed with points earned.
Free shipping as discount for action
- In the Growave admin panel, navigate to Rewards → Points → Ways to earn.
- Click the "Add ways to earn" button and choose an appropriate action out of the available ones. The list of actions varies depending on your subscription plan.
- From the "Reward type" dropdown list, select "Discount".
- A new "Discount type" dropdown list will appear. Select "Free shipping" from this list.
Additional settings for Free shipping as discount:
Set discount lifetime
You can specify how long the discount will be valid by selecting this checkbox and entering the number of days (e.g., 1, 7, 30, 365 days).
Add prefix to discount codes
Add a custom prefix to the discount code, such as "GW-", for better organization and easy identification of the discounts generated through your program.
Minimum purchase amount
Set a minimum order value that must be met for customers to redeem the Free shipping discount. This helps ensure that only larger orders qualify for free shipping.
Set a free shipping limit
You can define a maximum shipping rate. If the shipping cost exceeds the amount you set, the Free shipping discount will not apply. This prevents costly shipping charges from affecting your business.
All countries vs Selected countries
Choose to apply the free shipping discount globally or restrict it to specific countries. You can limit eligibility by selecting countries where you want the discount to apply.
Allowed discount combinations
Control how the Free shipping discount interacts with other discounts:
- Order discount: Apply both an order discount and free shipping.
- Product discount: Combine free shipping with discounts on specific products.
Delay reward
Add a delay before the discount is available for use. This can help manage when customers receive their rewards and prevent immediate use after earning points.
Limit how many times each customer can get a reward
Set a limit on how many times a customer can claim the free shipping discount for completing specific actions. This ensures the reward isn’t overused while still encouraging participation.
These settings give you more flexibility and control over applying free shipping rewards, ensuring they fit your business strategy.
Free shipping as redeemable reward
- In the Growave admin panel, navigate to Rewards → Points → Ways to redeem.
- Click the "Add ways to redeem" button and select "Free shipping" from this list.
- Add the reward title and assign a points value for customers to redeem this reward.
Additional settings for Free shipping as redeemable reward:
Minimum Purchase Amount
Set a minimum order value that customers must reach before applying the free shipping reward.
Maximum Shipping Rate
Define the maximum shipping rate eligible for the free shipping reward. If the rate exceeds this amount, the discount won’t apply.
All Countries vs Selected Countries
Specify whether the free shipping reward is available for all countries or limit it to selected countries.
Allowed Discount Combinations
Choose whether the free shipping reward can be combined with other discounts, such as order discounts or product discounts.
Available Exclusively for Customers with Listed Tags
Restrict the free shipping reward to customers with specific tags in Shopify. Only those customers will be eligible to redeem this discount.
Set Discount Lifetime
Set an expiration period for the free shipping reward, defining how long the discount remains valid.
Add Prefix to Discount Codes
Add a custom prefix to discount codes, making them easily identifiable (e.g., GW-).
If you have any questions or need assistance, contact us at support@growave.io or use the chat icon in the bottom-right corner. We are always here to help!