Setting up Custom actions in Growave

Custom actions allow you to reward customers for third-party actions outside of the Growave platform, such as commenting on a blog post, leaving a review on external platforms like Yotpo or Judge.me, and more.

NOTE: This feature is available on Growave’s Plus and Custom plans and can be set up using API integration.

Follow these steps to create a custom action:

  1. Create a custom action

    Go to the Rewards section in the admin panel and navigate to PointsWays to earn.

    Click Add ways to earn and select Custom action from the available options.

  2. Choose a reward type

    Select the reward for the custom action, which can be either points, a discount, a gift card, or a free product.

    Be sure to save your changes after selecting the reward type.

  1. Integrate the custom action via API
  • To activate the custom action, you need to add an endpoint to the API. You can find detailed instructions in our API documentation here.

    Make sure to include the action_id of the rule, which you can find in the URL of the custom earning rule when creating the request.


For assistance with the API setup or questions about custom actions, feel free to contact our support team via email at support@growave.io or use the chat icon in the bottom-right corner of the Growave admin panel.