How to unsubscribe from Growave?

We’d be sad to see you go, but if you’ve decided to remove our app, here’s how to do it properly.

Uninstall Growave 1.0

If you're using Growave 1.0 (if you installed the app before January 22, 2024, and have not migrated to Growave 2.0), it’s important to ensure there’s no leftover code on your site after uninstalling the app.

1. Contact our support team at support@growave.io to request the removal of all Growave 1.0 code from your theme.
2. Please grant us access to the Themes and Edit code sections of your Shopify dashboard so we can complete the process.
3. For detailed instructions on granting access, refer to this guide.

Uninstall Growave 2.0

For Growave 2.0, no manual code removal is necessary. Simply uninstall the app to stop any charges:

1. In your Shopify admin, go to Settings → Apps and sales channels.
2. Locate the Growave app and click Uninstall.

If you need any assistance or encounter issues during this process, feel free to contact us at support@growave.io or use the chat icon in the bottom-right corner. We’re here to help!