How to export data from Yotpo, Smile.io, Loox, Judge.me, LoyaltyLion, Stamped.io

If you're planning to migrate to Growave and need to export data from previously used apps, this guide will help you. Below, you'll find detailed instructions for exporting data files from the following platforms: Smile.io, Yotpo, LoyaltyLion, Loox, Judge.me, and Stamped.io.

DISCLAIMER: The information provided in this guide is based on the functionality of third-party apps as of the date of publishing. These apps may update their features or user interfaces without prior notice, and Growave cannot guarantee that all instructions and screenshots remain accurate. For the most up-to-date guidance, refer to the official documentation or support resources of the respective apps.


How to export customers and reviews from Yotpo

Exporting customers from Yotpo

You can export your customer list to a CSV file containing the following details:

  • Email address
  • First name
  • Last name
  • Current points balance
  • Referral link
  1. Navigate to Customers in Yotpo Loyalty.
  2. Click the Export button in the top-right corner.
  3. Choose between all customers or those captured with the newsletter sign-up popup.

Yotpo will send a download link to the email address associated with your account.

Yotpo - Customers - Export

📖 Yotpo guide on exporting customers

Exporting reviews from Yotpo

You can export reviews to a CSV file for analysis or migration.

  1. In Yotpo Reviews, go to Reviews → Moderation.
  2. (Optional) Apply filters to narrow down the reviews by date range, content type, product, or other criteria.
  3. Click Export to CSV on the right side of the screen.

Yotpo will send a download link to the email address associated with your account. Please allow up to one hour for the file to arrive.

Yotpo - Reviews - Export

📖 Yotpo guide on exporting reviews

NOTE: The following data cannot be exported:

  • Q&A
  • Reviews filtered using the search bar

Reviews submitted in the last 24 hours may not appear in the exported file.


How to export customers from Smile.io

You can export your customer list to a CSV file for migration.

Steps to export customers from Smile.io:

  1. Navigate to the Customers section in your Smile.io admin.
  2. Click the "Filter and export" link at the top of the page.
  3. In the upper right side of the Customers section, click the three dots, select the file format for export, and click Download.

You can also export customer activity data, including points, referrals, and VIP program activity, by using the Export button on each program's Activity page.

In Smile admin, go to Program → Activity → choose program type (Points, Referrals, VIP) → click View all [program name] activity link → click Export. A copy of the CSV file will be sent to your email address associated with the Smile account.

📖 Smile.io guide on exporting customer data


How to export reviews from Loox

You can export your reviews from Loox as a CSV file containing detailed fields for analysis or migration.

  1. In your Loox admin, go to Reviews → Manage Reviews.
  2. Click Export to .csv to download the file.

Loox - Review - Export

📖 Loox guide on exporting reviews


How to export reviews and Q&A from Judge.me

Judge.me provides several options for exporting reviews and Q&A data as CSV files, depending on your needs.

Export all reviews from Judge.me

  1. Navigate to Judge.me admin → Manage Reviews.
  2. Click the Import & Export button.
  3. Scroll to the bottom and select the type of reviews to export: published, hidden, or archived.
  4. Click the relevant Export button and wait for the CSV file to download.

📖 Judge.me guide on exporting reviews

Export selected reviews from Judge.me

  1. Navigate to Judge.me admin → Reviews Dashboard → Manage Reviews → All Reviews tab.
  2. Select the specific reviews you want to export.
  3. Click the Export Reviews button to download the CSV file.

Judge.me - Review - Export

Export product-specific reviews from Judge.me

  1. Navigate to Judge.me admin → Reviews Dashboard → Manage Reviews → Product Reviews tab.
  2. Search for the product whose reviews you want to export.
  3. Select the reviews for the product.
  4. Click the Export button to download the CSV file.

Judge.me - Review - Export product reviews

Export Q&A from Judge.me

  1. Navigate to Judge.me admin → Manage Reviews → Questions & Answers.
  2. Click the Import & Export button.
  3. Click the Export Questions button and wait for the CSV file to download.

📖 Judge.me guide on exporting Q&A


How to export points, customers, rewards, and referrals from LoyaltyLion

Exporting customers from LoyaltyLion

  1. Log in to your LoyaltyLion admin and navigate to the Customers tab.
  2. Click the Export button.
  3. In the popup window, choose the type of customers to export (e.g., all, members, guests).
  4. Enter your email address and click Export.
  5. Check your inbox for the exported CSV file.

LoyaltyLion - Customers - Export

Exporting loyalty data from LoyaltyLion

  1. Log in to your LoyaltyLion admin and navigate to the Manage tab.
  2. Go to Exports.
  3. Choose the type of data to export by selecting the relevant card:
    • Points transactions: Specify a date range, enter your email address, and click Export.
    • Customers: Choose the customer type, enter your email address, and click Export.
    • Rewards: Specify a date range, enter your email address, and click Export.
    • Referrals: Specify a date range, enter your email address, and click Export.
  4. Once processed, the file will be sent to your inbox.

LoyaltyLion - All data - Export

📖 LoyaltyLion guide on exporting data


How to export reviews from Stamped.io

Exporting reviews from Stamped.io

Stamped.io allows you to export specific reviews or request a complete export of all reviews and data (by requesting their support team).

Exporting selected reviews

  1. Log in to your Stamped admin and navigate to All Reviews.
  2. Use filters or enter keywords to locate specific reviews.
  3. Select the desired reviews using the checkboxes.
  4. Once selected, a Download button will appear. Click it to export the reviews as a CSV file.

Stamped - Review - Export

📖 Stamped.io guide on exporting reviews

For security reasons, exports containing more than 50 reviews will be sent to the registered email address associated with your account.


How to import data into Growave

Once you have exported your data, you can import it into Growave. For step-by-step instructions, refer to our quick data import guide. This guide contains basic information on importing different data types into Growave and provides links to more detailed articles.


If you need assistance or encounter issues during the data import process, contact our support team at support@growave.io or via chat in the bottom-right corner. We're here to help you! 🤗