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How to manually collect reviews in Growave

Simon Akhrameev avatar
Written by Simon Akhrameev
Updated yesterday

Manually collecting reviews allows you to gather customer feedback outside the regular automated review request flow, for example, after offline purchases, influencer programs, or personal follow-up.

Growave supports manual review collection for both Growave 2.0 and Growave 1.0 (legacy version). The behavior, link formats, and submission logic differ slightly between versions.

While the manual collection is useful, our app can automatically send review request emails for recently purchased products to streamline the process.

⚠️ Important
Manual review collection links always follow the Reviews → Settings → Review request rules:

  • If Allow reviews only from verified buyers is enabled, only verified buyers can submit reviews through manual links.

  • In Growave 2.0, you can also control:

    • Allow a review with each purchase — verified buyers can leave a new review for each repurchase of the same product.

    • Limit reviews per product — sets a maximum number of reviews per product per customer.


Manual review collection in Growave 2.0

In Growave 2.0, you can collect both site reviews and product reviews using the following link formats:

Site reviews

https://your-shop.com/apps/ssw/collect-review?x-gw-current-app=default

Product reviews

https://your-shop.com/apps/ssw/collect-review?x-gw-current-app=default&product_id=12345678910

Finding product ID

  • Go to Shopify Admin → Products → open product.

  • The Product ID appears in the URL after /products/.

How to find product ID in Shopify

Customer data handling

  • Logged-in customers: name and email are automatically pre-filled in the review form.

  • Guests: required to enter name and email during the final step of the review form.


Manual review collection in Growave 1.0

For stores still using Growave 1.0, the link structure and behavior are slightly different.

Site reviews

https://your-shop.com/pages/share-review

Product reviews

https://your-shop.com/pages/share-review?product_id=12345678910

Pre-fill customer email (only supported in Growave 1.0)

You can pre-fill the email field for your customer and combine it with product ID:

https://your-shop.com/pages/share-review?product_id=12345678910&[email protected]

With this link, customers will see the email pre-filled and will only need to provide their name and review.


If you have any questions or encounter any issues, feel free to contact us at [email protected] or use the chat icon in the bottom-right corner. We’re here to help! 🤗

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