How to use Boost campaign feature

Boost Campaign allows you to offer additional points for placing orders during a specific period, helping you run special events and promotions to attract more visitors and increase engagement.

Feature availability

The Boost Campaign feature is available starting from the Growth plan.


How to set up a Boost campaign

  1. In the Growave admin panel, navigate to RewardsPoints tab.
  2. Click on the Boost campaign button.

Growave - Rewards - Points - Boost campaign

  1. Set the Points multiplier, start and end dates, and time for the campaign (the time zone applied will be indicated in the setup window).
  2. Click Start campaign when ready to run it.


Key considerations

Only one multiplier will apply at a time, with the following priority order:

  1. Birthday point multiplier
  2. Boost campaign multiplier
  3. VIP Tier multiplier

Be sure to consider this when setting up your Boost campaign.

Reward for birthday purchases

If the Boost campaign is active at the same time as the Birthday points multiplier, customers who place an order on their birthday will receive points based on the multiplier settings in the Celebrate birthday reward.

Growave - Rewards - Ways to earn - Celebrate birthday

VIP Tier exception

If you’ve enabled the Points multiplier feature for a VIP Tier, only the Boost campaign multiplier will be applied to the tier members.

Growave Rewards program - VIP Tier - Set points multiplier


Feel free to reach out to us at support@growave.io or via the chat icon in the bottom-right corner if you have any questions or need further assistance.