🚀 Feature availability
Boost campaign is available starting from the Growth plan.
Boost campaign allows you to offer additional points for placing orders during a specific period, helping you run special events and promotions to attract more visitors and increase engagement.
How to set up a Boost campaign
In the Growave admin panel, navigate to Rewards → Points tab.
Click on the Boost campaign button.
Set the Points multiplier, start and end dates, and time for the campaign (the time zone applied will be indicated in the setup window).
Click Start campaign when ready to run it.
Key considerations
Only one multiplier will apply at a time, with the following priority order:
Birthday point multiplier
Boost campaign multiplier
VIP Tier multiplier
Be sure to consider this when setting up your Boost campaign.
Reward for birthday purchases
If the Boost campaign is active at the same time as the Birthday points multiplier, customers who place an order on their birthday will receive points based on the multiplier settings in the Celebrate birthday reward.
VIP Tier exception
If you’ve enabled the Points multiplier feature for a VIP Tier, only the Boost campaign multiplier will be applied to the tier members when the campaign is active.
Feel free to reach out to us at [email protected] or via the chat icon in the bottom-right corner if you have any questions or need further assistance.