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Integrating Growave with Klaviyo Customer Hub

Simon Akhrameev avatar
Written by Simon Akhrameev
Updated yesterday

Growave’s integration with Klaviyo allows you to seamlessly embed loyalty, VIP tiers, referrals, and pending reviews into Klaviyo’s Customer Hub, enhancing the account experience for your customers. These Growave-powered content blocks deliver personalized engagement directly within the “For you” tab, without requiring code.


Eligibility and Requirements


How it works and setup steps

Growave syncs loyalty, VIP, referral, and review data with Klaviyo. Once Customer Hub is enabled in Klaviyo (beta feature) and set to Live, customers access it through your store's account/profile link, login via Shopify, and instantly see Growave content blocks.

Here’s how to set it up:

Enable the Klaviyo integration in Growave

Go to Growave admin → Integrations and activate Klaviyo.

Enable Customer Hub feature in Klaviyo

If you joined the Customer Hub waitlist and received beta access:

  • In Klaviyo, go to → Customer Hub, click Enable Customer Hub.

Growave - Integrations - Klaviyo Customer Hub - enable
  • On the next page, you can customize the Customer Hub design — for now, you can click Do later and continue setup.

Growave - Integrations - Klaviyo Customer Hub - Customize style

Activate Customer Hub in Klaviyo

  • In Klaviyo, go to Customer Hub → Settings → General, toggle Visibility to Live. This enables consumers to open the Hub using existing account links.

  • Authentication defaults to Shopify login, ensuring a secure and seamless experience.

Growave - Integrations - Klaviyo Customer Hub - Hub visibility

You can skip this step and activate Customer Hub later, after adding Growave blocks.

Install Growave content blocks

In Klaviyo, navigate to Customer Hub → Settings (gear icon) → Content → Add content block → Integrations → Growave. From the library, select the following blocks:

  • Points balance: shows loyalty points balance.

  • VIP status: displays current VIP tier.

  • Referrals: offers a shareable referral link.

  • Pending reviews: lists products awaiting reviews after purchase.

Each block comes pre-configured with personalization tags and Growave links — just add blocks and optionally adjust titles and descriptions.

Here’s an example of how Growave blocks appear in the storefront when a customer clicks the account link:

Growave - Integrations - Klaviyo Customer Hub

Style and manage the Hub launcher

Under Customer Hub → Design, you can:

  • Adjust fonts, colors, button style, and drawer position.

  • Set launcher visibility: All users, Logged-in users, Logged-out users, or Hidden.

Pro tip

If you're already using Growave’s floating launchers (Rewards, Reviews, Wishlist), hiding the Customer Hub launcher minimizes visual overlap and keeps your storefront tidy.

Publish and go live

After saving, Growave content blocks appear in the “For you” tab for authenticated customers.


Notes to keep in mind

  • Logged-in users only: Content blocks and personalized data (points, tier, pending reviews) display only after authentication.

  • Anonymous visitors won’t see Growave’s personalized data.

  • Customer Hub is in beta, so features or behavior may evolve over time.


If you have any questions about the Growave and Klaviyo integration, feel free to contact us at [email protected] or via the chat in the bottom-right corner. We're here to help! 🤗

For more information about Klaviyo’s Customer Hub, see Klaviyo’s Customer Hub documentation or reach out to Klaviyo support for beta-related questions.

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