Growave's pricing policy

IMPORTANT NOTE: Shopify Billing manages all the app charges. Please find more details here.

Growave team is excited to announce the launch of our pricing policy, designed to help shop owners maximize the benefits of Growave's features. Our plans vary based on the monthly order volume and offer different sets of features to meet the needs of various businesses. Each of our plans includes specific features that enable shops to scale and attract customers using our set of tools. In addition to our tiered plans, we also offer a free plan that allows beginners who are just starting their journey in business to utilize programs such as Loyalty and Rewards, Reviews, and Wishlist reminders. Whether you are embarking on your e-commerce journey or are already an experienced player, Growave is here to help you achieve your goals 🚀✨

NOTE: There are two subscription types for Growave's pricing: monthly and annual. You can find the details below.


Pricing for the monthly subscription: 

Free $0 per month, up to 100 orders/monthly.

Medium $49 per month, up to 500 orders/monthly.

Growth $149 per month, up to 1000 orders/monthly.

Premium $349 per month, up to 3000 orders/monthly.

If you are an established brand with more than 3000 monthly orders, feel free to contact us, so we can help you pick a Custom plan.


Pricing per month for the annual subscription:

The good news is that if you subscribe on an annual basis, you can save 20%. Once you are charged, the price for the whole year will be included in the invoice. Below you may see the benefit and difference in price if we divide it into 12 months:

Free $0 per month, up to 100 orders/monthly.

Medium $39.2 per month, up to 500 orders/monthly.

Growth $119.2 per month, up to 1000 orders/monthly.

Premium $279.2 per month, up to 3000 orders/monthly.

If you are an established brand with more than 3000 monthly orders, feel free to contact us, so we can help you pick a Custom plan.


FAQs regarding our pricing policy:

1. What are your prices based on?

Our pricing is straightforward: it's based on how many orders you make each month and which features you want. The more you order and the fancier the features, the more it costs. We aim to give you a customized experience that fits your needs without any hidden surprises.

2. Are there any setup fees or other charges?

No, there are no setup fees or any other hidden charges.

3. How orders are calculated?

Calculations are applied only to orders that come from these sales channels:

  • Shopify
  • Shopify POS

Other channels like Amazon, eBay, etc. are not affecting the order counters.

4. New customers

  • After installing Growave, you will have access only to the billing page before choosing a plan.
  • If you are new to Growave, you can choose absolutely any plan (monthly\annually), regardless of the number of orders (we start counting and sending notifications start after the payment transaction).

5. Trial days

You get a 14-day trial period on ‘Medium’, ‘Growth’, and ‘Premium’ plans.

  • The number of trial days will be displayed in your Admin. 
  • If you are already on any plan during the trial and decide to change your plan, you will have some days left during the upgrade. For example, you have spent 8 days of the trial, then once the plan is updated, you will have 6 days left.
  • If you have already used 14 days and decided to change your plan, then you will be provided with 1 trial day as a bonus for another plan (upgrade\downgrade).
  • If you deleted the app more than 60 days ago, then we'll provide you with a 14-day trial again.
  • If you have selected the ‘Custom plan’, the trial period duration will be determined by mutual agreement.

6. What happens if you exceed your monthly order limit (monthly plan)?

On each pricing plan, there is a monthly order limit specified (e.g., ‘Medium’ up to 500 orders). If this limit is exceeded, the store owner will receive a total of 3 notification emails. The 1st notification will be sent immediately upon exceeding the limit, the 2nd notification will be sent after three days, and the 3rd notification will be sent after seven days. After the 7th day, certain app features will be temporarily disabled. You can avoid limitations by upgrading to a plan more suited to your store.

7. Yearly plan restrictions

In the case of yearly plans, the logic behind counters and warnings slightly differs in the following way:

  • For annual plans, the total order amount is calculated for the entire year (e.g., on the ‘Medium’ plan with a limit of 500 orders, 500*12=6000 orders per year). As with monthly plans, 3 notifications will be sent within two weeks.
  • If a shop owner exceeds the limit, for example, in the 6th month, a 2-week notification period will be still given since the shop was initially provided with the total order amount for the entire year. 
  • This automation process is applicable for the Free, Medium, and Growth plans. For Premium and Custom plans, the notification will be sent only to the Sales department of Growave, so they can reach out to the customers and handle the situation. They are also will be given a 2-week period to address the customer's needs.
  • Everything refreshes on a new billing cycle (yearly cycle) only after upgrading the plan. 

NOTE: You can check examples of how the pricing order limits work in the following guide.

8. How to reset the monthly limit counter?

It is easy to reset the limit counter - you need to change to a higher plan. Alternatively, you'll have to wait until the next billing day, which is essentially the reset day. Your counter will then start anew, but access to the admin panel and certain features will remain locked until the reset day.

NOTE: if you somehow changed to a lower plan, your counters will not refresh.

9. What if I want to cancel or change my plan?

Sure thing, you can cancel your subscription or move between plans at any time from our Pricing page.

10. Can someone help me set up Growave?

Yes, we will help you to integrate the desired features into your store absolutely for free. Moreover, we will support them throughout your journey with us.

11. What about test orders and orders that were refunded? Will they be included in the monthly order volume?

No, the test orders and orders with statuses: Refunded and Partially Refunded will not be counted in the monthly order volume.

12. Does Growave support businesses with high order volumes?

Yes, we do have a solution for any order volume. Growave successfully supports big companies like Boeing, and fast-growing brands around the world such as Unilever, Plant Essentials, Uniqso, SM Global Shop, and many others.

13. What will happen to customers who are on current plans?

Nothing will change for them, they will continue to use the app at the same prices they signed up for. If they switch to the new pricing, then they will not be able to return back and will use the app according to the new pricing policy.

14. What if I am selling low-margin products?

If you have a small commission on sales, but a large number of orders, then you need to contact us so that we can help you choose a suitable plan for you.

We look at the product's average price, the number of orders, and the average check. A low margin can be given if the products are not expensive (the price for each is approximately $1-$15), the average number of orders per month is large (for example, more than 500 and the suitable plan according to the order's amount is Growth). In this case, we give the Medium plan as only 50% of orders will be counted.

Please, contact us at email - support@growave.io, and we will be happy to get back to you regarding your concern.

15. Will the annual plans remain in the new pricing?

Yes, annual plans will also be available for selection when choosing a plan, the discount on them remains the same - 20% off on any plan.

16. I have several shops and I want to install Growave on them. Will there be any discount?

Yes, we provide a discount for the 3rd shop in the amount of 20% off. If you have 4 shops then 25% off.

If you have any questions or concerns about our pricing, please don't hesitate to contact us. We value your business and are here to address any inquiries you may have, providing you with the necessary information and assistance 🤗